DAMAGES & CLAIMS
All Fine Art Handcrafted Lighting shipments should be opened and inspected upon receipt and acceptance of delivery.
- A freight claim must be reported within 3 calendar days of receipt.
- If a claim is not reported to Fine Art Handcrafted Lighting within 3 calendar days, we are not able to process your claim.
- To start a claim contact us at firstname.lastname@example.org
- Fine Art Handcrafted Lighting will provide you with shipping instructions and a prepaid label to return the damaged product.
- We will replace a freight damaged product. If a replacement is no longer available, you will receive a full refund.