DAMAGES & CLAIMS

All Fine Art Handcrafted Lighting shipments should be opened and inspected upon receipt and acceptance of delivery.

• A freight claim must be reported within 3 calendar days of receipt.
• If a claim is not reported to Fine Art Handcrafted Lighting within 3 calendar days, we are not able to process your claim.
• To start a claim contact us at shop@finearthl.com
• Fine Art Handcrafted Lighting will provide you with shipping instructions and a prepaid label to return the damaged product.
• We will replace a freight damaged product. If a replacement is no longer available, you will receive a full refund.