RETURNS

RETURN POLICIES:

"In Stock" Indoor & Outdoor Product

  • Return must be requested within 30 days of ship date.
  • To start a return, contact us at shop@finearthl.com
  • Returns will be accepted only with written consent from our Customer Service Department.
  • Unauthorized returns will be refused.
  • All product must be returned “as new” in its original Fine Art Handcrafted Lighting packaging and be free of any damages or signs of installation.
  • 25% restocking fee will be applied.
  • Customer will be responsible for return freight and original outbound freight.
  • Fine Art Handcrafted Lighting will provide you with shipping instructions and a prepaid label.
  • Upon receipt by Fine Art Handcrafted Lighting, product will be inspected for "as new" condition. Once confirmed, we will process your credit less the actual shipping charges and restocking fee. Refunds will be issued within 10 business days of receipt of the returned product.

 Outlet Product

  • All Outlet sales are FINAL and cannot be returned or exchanged.